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Deposits
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Time deposits

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Structured

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Simulator
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- Fees comparator
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Basic bank accounts

What is a basic bank account?
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Credit
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- Creditworthiness assessment
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Consumer credit

What it is and types of credit

How to enter into

Interest rates

How to renegotiate or repay in advance

Simulator
- Credit card
- What it is
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- Managing debt
- Credit liabilities
- Arrears prevention
- Arrears management
- Late payment
- Bank Customer Support Network
- Credit Ombudsman
Credit intermediaries

Authorised
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Credit intermediaries

Access to the credit intermediary activity
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Authorised credit intermediaries

List of authorised credit intermediaries
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Payments
- Cash
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Cheques

What they are

How to write out

Precautions

Prohibition of the use of cheques
- Direct debits
- What they are
- How to carry them out
- Rights and duties
- Transfers
- What they are
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- Rights and duties
Payment applications

What they are

Transaction costs

Security precautions
- Electronic money
- What is it
- Exchange rates
- What they are
- Bid-offer ‘spread’
- Where to exchange currency
Digital channels

Risks

Precautions
Fraud prevention

How to protect yourself from online fraud?
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Rights in payments

Know your rights when making payments in Europe.
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Services
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- Complaining about a supervised entity
- Checking the status of a complaint
I have lost my documents

Personal identification documents

Bank cards (only in Portuguese)
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Financial education
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National Plan for Financial Education

What it is

Todos Contam website

Todos Contam e-learning platform
- Household budget
- The importance of a budget
- How to draw up
- Digital security
- Why it is important
- Risks
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- Big data
- Crypto-assets
Inflation

What it is

The importance of price stability

How it affects your life
E-learning courses

Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
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Digital channels

Key tips to protect yourself when choosing online or mobile banking services.
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Deposits

What they are and types of deposits

Rights and duties

Deposit guarantee

Current account

Ownership and handling of accounts

Statements and balances

Account closure

Basic bank accounts

Institutions that provide them

Fees comparator

Evolution in accounts

Standard account

Fees comparator

Credit

What they are and types of loans

Rights and duties

Creditworthiness assessment

What they are and the various schemes

How to enter into

How to repay and transfer

How to renegotiate

Consumer credit

What it is and types of credit

How to enter into

How to renegotiate or repay in advance

Credit liabilities

Arrears prevention

Arrears management

Bank Customer Support Network

Credit Ombudsman

Credit intermediaries

Credit servicers

Payments

What they are and types of cards

How to enter into

Contactless cards

Co-badged cards

Acceptance of cards

Rights and duties

How to write out

Prohibition of the use of cheques

How to carry them out

Rights and duties

Rights and duties

Payment applications

Transaction costs

Security precautions

Electronic money

Bid-offer ‘spread’

Where to exchange currency

Digital channels

Services

Central Credit Register

Database of Banking Accounts

Prohibition of the use of cheques

Make a complaint

Complaining about a supervised entity

Checking the status of a complaint

I have lost my documents

Personal identification documents

Bank cards (only in Portuguese)

Mortgage credit

Consumer credit

Currency converter

Settle disputes

Consumer disputes

Disputes on banking products and services

Disputes relating to credit intermediation

Disputes relating to credit servicing

Ask for information

Virtual assistant

Requests for information

Financial education

Digital financial education

National Plan for Financial Education

Todos Contam website

Todos Contam e-learning platform

Household budget

The importance of a budget

Digital security

Why it is important

The importance of price stability

How it affects your life

PT EN

IDBP

301001392

Código da Instituição

0302

Tipo de Instituição

Sociedades de Garantia Mútua

Estado

0

NIF/NIPC

506209180

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