frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
Transfers allow a payer (e.g. an individual or a company) to move funds between payment accounts, making them available to the beneficiary.
The payer and the payee (beneficiary) of the transfers may be the same entity.
Depending on the location of the payment accounts, transfers can be:
Depending on the payment model used, credit transfers may be:
The SEPA payment scheme allows any customer (individual persons, companies or public administration bodies) located in the SEPA area to issue and receive credit transfers in euro through a single account and according to the same rules.
Payment service users must use the IBAN (international bank account number)1 as the identifier of payment accounts. Should the payers not be consumers or micro-enterprises, the ISO 20022 XML message format must be used when communicating with payment service providers to send batch transfers.
The countries that make up the SEPA area are:
The sender (or the beneficiary) of the SEPA credit transfer may not require that the payment account of the beneficiary (or the sender) be situated in a particular Member State as opposed to another.
1 Or, if the transfer is carried out using the SPIN functionality, the beneficiary’s mobile phone number or tax identification number (NIF) (for natural persons) or legal person identification number (LPIN) (for legal persons).
SEPA credit transfers can take two forms: standard transfers or instant transfers. It is possible to carry out both in Portugal.
With standard or instant transfers, payments may be made between individuals or for goods and services, both in person and remotely (for example, when shopping online).
When the user makes a standard transfer, the funds are available on the day on which the payment order is received – in the case of transfers between accounts domiciled with the same payment service provider – or by the end of the following business day – in the case of transfers between accounts domiciled with different payment service providers.
When the user makes an instant transfer, the funds are available in the (private or corporate) beneficiary’s account within at most ten seconds, irrespective of the date and time in which the transaction takes place.
In the case of instant transfers:
In the euro area, any payment service provider offering standard credit transfers to its customers is also required to receive instant transfers. The cost of instant transfers must be equal to or lower than the cost of standard transfers carried out under the same circumstances.
All payment service providers offering standard credit transfers are required to allow their customers to initiate instant credit transfers from their accounts and have to provide a verification of payee service.
Banco de Portugal’s website – Transfers
Banco de Portugal’s website – IBAN
Banco de Portugal’s website – Confirmation of Payee/Payer
Banco de Portugal’s website – Verification of Payee
Regulation (EU) No 260/2012
Regulation (EU) No 248/2014
Regulation (EU) No 2024/886
Legal Framework for Payment Services and Electronic Money (only in Portuguese)
Transfers – How to order transfers
Transfers – Rights and duties
Materials on credit transfers