frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
Opening hours: weekdays, from 8.30 a.m. to 6 p.m.
Request for information addressed to Banco de Portugal
Lisbon – Head office Opening Hours: 8.30 a.m. to 3 p.m. (weekdays)
Address R. do Ouro, 27 (1100-150 Lisbon)
Customer Services Cash offices, Central Credit Register, List of Cheque Defaulters and Database of Banking Accounts
Branch in Porto Opening Hours: 8.30 a.m. to 3 p.m. (weekdays)
Address Pç. Liberdade, 92 (4000-322 Porto)
Branch in Braga Opening Hours: 8.30 a.m. to 3 p.m. (weekdays)
Address Pç. República, 1 (4710-305 Braga)
Branch in Castelo Branco Opening Hours: 8.30 a.m. to 12 a.m. and 1 p.m. to 3 p.m. (weekdays)
Address Pç. Rei D. José (6000-118 Castelo Branco)
Customer Services Central Credit Register, List of Cheque Defaulters and Database of Banking Accounts
Branch in Coimbra Opening Hours: 8.30 a.m. to 3 p.m. (weekdays)
Address Lg. Portagem, 16 (3000-337 Coimbra)
Branch in Évora Opening Hours: 8.30 a.m. to 3 p.m. (weekdays)
Address Pç. Giraldo, 61 (7000-508 Évora)
Branch in Faro Opening Hours: 8.30 a.m. to 3 p.m. (weekdays)
Address Pç. D. Francisco Gomes, 12 (8000-168 Faro)
Branch in Viseu Opening Hours: 8.30 a.m. to 3 p.m. (weekdays)
Address Pç. República (3510-105 Viseu)
Regional Delegation of Azores Opening Hours: 8.30 a.m. to 3 p.m. (weekdays)
Address Pç. do Município, 8 (9500-101 Ponta Delgada)
Regional Delegation of Madeira Opening Hours: 8.30 a.m. to 3 p.m. (weekdays)
Address Av. Arriaga, 8 (9000-064 Funchal)