frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
Opinion of the European Banking Authority on disclosure to consumers of banking services through digital means (apenas em inglês)
EBA Roadmap on Fintech (apenas em inglês)
Diretiva 2002/65/CE do Parlamento Europeu e do Conselho, relativa à comercialização à distância de serviços financeiros prestados a consumidores