frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
Site da Comissão Europeia - Coronavirus Response: Commission welcomes ‘Best Practices' to provide relief for consumers and businesses
Site da Autoridade Bancária Europeia - Guidelines on legislative and non-legislative moratoria on loan repayments applied in the light of the COVID-19 crisis
Site do Banco de Portugal - Banco de Portugal monitoriza a implementação das moratórias de crédito e divulga informação sobre a sua evolução
Site do Banco de Portugal - Instituições de crédito obrigadas a prestar informação sobre moratórias de crédito
COVID-19. Moratória para contratos de crédito celebrados com clientes bancários