frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
The European Banking Authority (EBA) has published its second report on the application of the Guidelines on product oversight and governance arrangements for retail banking products, in force since 2017.
Full press release on the EBA's website.
EBA website > EBA encourages financial institutions to put the required focus on consumers’ interests when applying Product Oversight and Governance Arrangements
Second EBA Report on the application of the guidelines on POG arrangements
EBA Report on the application of the guidelines on POG arrangements
Publications > Guidelines on product oversight and governance
EBA publishes a report on the application of the guidelines on product oversight and governance arrangements