frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
In November, the European Commission published a report with the main results of the evaluation of the implementation of Directive 2008/48/EC on credit agreements for consumers.
Full report on the European Commission’s website.
European Commission’s website > Report from the Commission to the European Parliament and the Council on the implementation of Directive 2008/48/EC on credit agreements for consumers
European Commission’s website > Consumer credit agreements – Review of EU rules
European Commission’s website > Evaluation of the Consumer Credit Directive
European Commission’s website > Consumer policy – the EU’s new ‘consumer agenda'
European Commission presents new consumer agenda with initiatives for retail banking markets