frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
The European Commission published a report with best practices to mitigate the impact of the COVID-19 pandemic on 14 July (“Best practices in relation to relief measures offered to consumers and businesses in the context of the COVID-19 crisis”).
Full report on the European Commission’s website.
European Commission website > Coronavirus Response: Commission welcomes ‘Best Practices' to provide relief for consumers and businesses
EBA website > Guidelines on legislative and non-legislative moratoria on loan repayments applied in the light of the COVID-19 crisis
Banco de Portugal website > The Banco de Portugal monitors the implementation of credit moratoria and discloses information on its progress
Banco de Portugal website > Credit institutions required to provide information on credit moratoria