frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
The European Banking Authority (EBA) published a thematic review on the transparency and level of fees and charges levied by financial institutions on retail banking products in the European Union (Thematic review on the transparency and level of fees and charges for retail banking products). This issue has been identified as one of the most relevant for consumers in the EBA's Consumer Trends Report.
Full report on the EBA’s website
EBA’s website > Press release
Thematic review on the transparency and level of fees and charges for retail banking products
Publications > EBA