frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
The European Supervisory Authorities – the European Banking Authority (EBA), the European Securities and Markets Authority (ESMA) and the European Insurance and Occupational Pensions Authority (EIOPA) – have published two factsheets warning consumers about the sophistication of financial fraud and scams.
Full press release on the EBA’s website
ESAs publish key tips to help consumers detect, prevent, and act on online frauds and scams
Factsheet on online financial frauds and scams in an AI world: stay alert and protect yourself
Factsheet on crypto fraud and scams: stay alert and protect yourself