frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
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Entities that are not authorised to provide payment services
07 January 2026
Maximum rates applicable to consumer credit agreements in the 1st quarter of 2026
04 December 2025