Risks posed by digital channels … and contractual information; The protection of personal data. Bank customers should learn about the banking product … Financial literacy Digital channels
Banco de Portugal joins the e-platform ‘Livro de Reclamações’ … procedure to submit the complaint; Insert your personal data; Identify the entity being complained of; Fill in the … News
The OECD issues a recommendation concerning consumer protection in the field of consumer credit … assets against fraud and misuse; Protection of consumer data and privacy; Complaints handling and redress; … News
#toptip campaign highlighted in OECD report on promoting young people’s digital financial inclusion … in which it systematises policy options, supported by data, studies and national approaches, with the aim of … News Digital channels
Press release of the Banco de Portugal on the Banking Conduct Supervision Activities – 1st half of 2020 … to credit agreements. According to the preliminary data available, between 27 March and 31 August 2020, bank … News Banco de Portugal
What it is … by credit institutions and contain the identification data of the holders, the characteristics of the account and … Deposits Basic bank account
Phone service … service does not provide any information on any recorded data or on-going processes in Banco de Portugal. … and indication of the conditions of access; Accounts database – objectives and standards that regulate the operation of the accounts database. Nature, origin of the existing information and … Services
Disputes relating to credit servicing … you can resort. The information provided corresponds to the data reported to the Banco de Portugal by credit servicers. … Services Credit servicers
Opening … presented to them and, where applicable, of the electronic data and videoconference recording, in compliance with the … Deposits
FinCoNet publishes a Consultation Paper on Guidance to supervisors in the field of digitalisation of consumer credit … over-indebtedness; the mitigation of security risks and data privacy; digital financial literacy. Public … News