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Can I help? Search
  • Deposits
  • Operation
  • What they are and types of deposits
  • Rights and duties
  • Deposit guarantee
  • Advertising
  • Current account
  • Opening
  • Ownership and handling of accounts
  • Statements and balances
  • Charges
  • Account change
  • Account closure
  • Time deposits
  • Simple
  • Structured
  • Interest rates
  • Simulator
  • Basic bank accounts
  • What it is
  • Institutions that provide them
  • Fees comparator
  • Evolution in accounts
  • Standard account
  • What it is
  • Fees comparator
  • Credit
  • Operation
  • What they are and types of loans
  • Rights and duties
  • Creditworthiness assessment
  • Guarantees
  • Advertising
  • Home loans
  • What they are and the various schemes
  • How to enter into
  • Interest rates
  • How to repay and transfer
  • How to renegotiate
  • Simulator
  • Consumer credit
  • What it is and types of credit
  • How to enter into
  • Interest rates
  • How to renegotiate or repay in advance
  • Simulator
  • Credit card
  • What it is
  • How to repay
  • Managing debt
  • Credit liabilities
  • Arrears prevention
  • Arrears management
  • Late payment
  • Bank Customer Support Network
  • Credit Ombudsman
  • Credit intermediaries
  • Authorised
  • Status of authorisation requests
  • Payments
  • Cash
  • What it is
  • Precautions
  • Cards
  • What they are and types of cards
  • How to enter into
  • Contactless cards
  • Co-badged cards
  • Acceptance of cards
  • Rights and duties
  • Precautions
  • Cheques
  • What they are
  • How to write out
  • Precautions
  • Prohibition of the use of cheques
  • Direct debits
  • What they are
  • How to carry them out
  • Rights and duties
  • Transfers
  • What they are
  • How to order
  • Rights and duties
  • Payment applications
  • What they are
  • Transaction costs
  • Security precautions
  • Electronic money
  • What is it
  • Exchange rates
  • What they are
  • Bid-offer ‘spread’
  • Where to exchange currency
  • Digital channels
  • Risks
  • Precautions
  • Services
  • Consult
  • Central Credit Register
  • Database of Banking Accounts
  • Prohibition of the use of cheques
  • Make a complaint
  • Complaining about a supervised entity
  • Checking the status of a complaint
  • I have lost my documents
  • Personal identification documents
  • Bank cards (only in Portuguese)
  • Simulate
  • Mortgage credit
  • Consumer credit
  • Deposits
  • Currency converter
  • Compare
  • Fees
  • Price lists
  • Settle disputes
  • Consumer disputes
  • Disputes on banking products and services
  • Disputes relating to credit intermediation
  • Ask for information
  • Virtual assistant
  • Requests for information
  • Phone service
  • Request
  • Certification of training entities
  • Financial education
  • Materials
  • See all
  • Digital financial education
  • Young people
  • Adults
  • National Plan for Financial Education
  • What it is
  • Todos Contam website
  • Todos Contam e-learning platform
  • Household budget
  • The importance of a budget
  • How to draw up
  • Digital security
  • Why it is important
  • Risks
  • Precautions
  • Big data
  • Crypto-assets
  • Inflation
  • What it is
  • The importance of price stability
  • How it affects your life
PT EN

I have a home loan agreement and have, in the meantime, acquired a degree of disability of more than 60%. Can I request a change to the subsidised credit scheme for people with disabilities?

Submitted by bdp01 on Thu, 2019-06-27 14:59
  • Read more about I have a home loan agreement and have, in the meantime, acquired a degree of disability of more than 60%. Can I request a change to the subsidised credit scheme for people with disabilities?

Is it compulsory to take out life insurance for a bank to give me a subsidised home loan for people with disabilities?

Submitted by bdp01 on Thu, 2019-06-27 14:58
  • Read more about Is it compulsory to take out life insurance for a bank to give me a subsidised home loan for people with disabilities?

I am 60% disabled and wish to buy a house. Can I apply for a specific loan scheme?

Submitted by bdp01 on Thu, 2019-06-27 14:58
  • Read more about I am 60% disabled and wish to buy a house. Can I apply for a specific loan scheme?

If I rental the property that guarantees my home loan, can the bank increase the spread of the loan agreement?

Submitted by bdp01 on Thu, 2019-06-27 14:42
  • Read more about If I rental the property that guarantees my home loan, can the bank increase the spread of the loan agreement?

Can the bank increase the spread of my home loan agreement following the change in ownership of the loan in the event of a divorce?

Submitted by bdp01 on Thu, 2019-06-27 14:41
  • Read more about Can the bank increase the spread of my home loan agreement following the change in ownership of the loan in the event of a divorce?

Can the bank terminate my home loan agreement if I do not pay an instalment?

Submitted by bdp01 on Thu, 2019-06-27 14:41
  • Read more about Can the bank terminate my home loan agreement if I do not pay an instalment?

I do not agree with the result of the evaluation of the property. What can I do?

Submitted by bdp01 on Thu, 2019-06-27 14:41
  • Read more about I do not agree with the result of the evaluation of the property. What can I do?

Can I get a copy of the valuation report of the property that guarantees the home loan?

Submitted by bdp01 on Thu, 2019-06-27 14:40
  • Read more about Can I get a copy of the valuation report of the property that guarantees the home loan?

Can I change the date of payment or the account through which I pay the monthly instalment of my home loan?

Submitted by bdp01 on Thu, 2019-06-27 14:40
  • Read more about Can I change the date of payment or the account through which I pay the monthly instalment of my home loan?

Can the bank increase my spread if I fail to subscribe to the products or services provided in my contract to benefit from a lower spread?

Submitted by bdp01 on Thu, 2019-06-27 14:39
  • Read more about Can the bank increase my spread if I fail to subscribe to the products or services provided in my contract to benefit from a lower spread?

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