BANKINTER, SA - SUCURSAL EM PORTUGAL - Serviços de pagamento e moeda eletrónica Read more about BANKINTER, SA - SUCURSAL EM PORTUGAL - Serviços de pagamento e moeda eletrónica
BANCO SANTANDER TOTTA, S.A. - Serviços de pagamento e moeda eletrónica Read more about BANCO SANTANDER TOTTA, S.A. - Serviços de pagamento e moeda eletrónica
Form to communicate the recovery of identification documents Read more about Form to communicate the recovery of identification documents If you have recovered or replaced your personal identification documents after reporting their loss, theft, falsification, counterfeiting or illegal use, please notify Banco de Portugal of this fact. Simply fill out the form available on this page.
Form to communicate the loss of identification documents Read more about Form to communicate the loss of identification documents If you have lost your personal identification documents or if these documents have been stolen, falsified, counterfeited or used unlawfully, notify Banco de Portugal. Simply fill out the form available on this page. Banco de Portugal informs the banking system about personal identification documents that have been lost, stolen, falsified, counterfeited or used unlawfully.
Checking the status of a complaint Read more about Checking the status of a complaint On this page, you can check the status of the Banco de Portugal’s analysis of your complaint. The following complaints are available for consultation: Filed in the complaints book of the institution concerned — after the 15-day period that the entity being complained of has to send the original complaint sheet to the Banco de Portugal; Filed in the e-platform ‘Livro de Reclamações’ — immediately after its submission to the platform;