frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
At the invitation of the Portuguese National Cybersecurity Centre, the Banco de Portugal is joining the European Cybersecurity Month. During the month of October, follow us on the Bank Customer Website and on social media for tips on how to safely access banking products and services from your computer, tablet or mobile phone.
Digital channels allow you to make payments or purchase banking products any time, anywhere in a quick and convenient way. But using these channels can also carry risks, in particular risks to security in transactions.
Following the COVID-19 pandemic, use of these channels has increased, including among consumers who are not familiar with the digital environment and are thus vulnerable to computer fraud. Digital financial education is therefore particularly relevant. It is important to understand the risks of using digital channels and the care needed to mitigate them.
The Banco de Portugal is aware of these challenges and has been increasingly focused on digital financial education, namely through the #TopTip digital financial education campaign. You can find the tips on this website.
“The Banco de Portugal is committed to promoting digital financial education, raising awareness of the risks of using digital channels to access banking products and services and contributing to a culture of safety.”
Vice-Governor of the Banco de Portugal, Luís Máximo dos Santos
The European Cybersecurity month is organised annually by the European Union Agency for Cybersecurity (ENISA) during the month of October, in order to raise awareness of behaviours to adopt in a digital environment.
In Portugal, the European Cybersecurity month is promoted by the Portuguese National Cybersecurity Centre, the national authority competent on cybersecurity matters as regards the State and the national operators of critical infrastructures.
Webinar “Navigate Safely - Digital Payments” (only in Portuguese)
Instagram of Banco de Portugal
Financial education > Digital security - why it is important
Financial education > Digital financial education campaign for young people
Brochure "5 tips for staying safer online #toptip"