World Bank highlights the Banco de Portugal’s SupTech initiative … report on the use of technology in the supervision of institutions’ conduct in financial markets (The Next Wave of … News
Portuguese digital financial inclusion varies significantly across age groups … use the digital channels (homebanking or app) provided by institutions to access the current account and other banking … News
European Banking Authority discloses best practices applicable to the remuneration of sales staff … and services”. The EBA’s assessment revealed that financial institutions focus more on prudential requirements and … News
International Financial Consumer Protection Organisation presents the Banco de Portugal's strategy for relations with stakeholders … as banking conduct supervisor, in relations with consumers, institutions and other stakeholders. The full newsletter can … News
European Banking Authority publishes report on banking fees and commissions … and level of fees and charges levied by financial institutions on retail banking products in the European … News
How to renegotiate or repay in advance … of the bank customer and the credit institution. Credit institutions may not charge any fees to renegotiate credit … Loans Consumer credit
Credit Ombudsman … Credit Ombudsman mediates between bank customers and credit institutions and provides clarification and information on … Loans Arrears
What it is … . For credit agreements concluded after 1 January 2021, institutions may not charge fees for processing instalments … Loans Credit card
European Banking Authority: fees and charges, indebtedness and financial literacy among the most relevant topics for consumer protection … retail banking products and services from financial institutions operating in other EU Member States. The Report … News
Precautions when using cheques … Cheques without the name of the payee can be paid by credit institutions to any person who presents them for payment. In … Payments Cheques