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Can I help? Search
  • Deposits
  • Operation
  • What they are and types of deposits
  • Rights and duties
  • Deposit guarantee
  • Advertising
  • Current account
  • Opening
  • Ownership and handling of accounts
  • Statements and balances
  • Charges
  • Account change
  • Account closure
  • Time deposits
  • Simple
  • Structured
  • Interest rates
  • Simulator
  • Basic bank accounts
  • What it is
  • Institutions that provide them
  • Fees comparator
  • Evolution in accounts
  • Standard account
  • What it is
  • Fees comparator
  • Credit
  • Operation
  • What they are and types of loans
  • Rights and duties
  • Creditworthiness assessment
  • Guarantees
  • Advertising
  • Home loans
  • What they are and the various schemes
  • How to enter into
  • Interest rates
  • How to repay and transfer
  • How to renegotiate
  • Simulator
  • Consumer credit
  • What it is and types of credit
  • How to enter into
  • Interest rates
  • How to renegotiate or repay in advance
  • Simulator
  • Credit card
  • What it is
  • How to repay
  • Managing debt
  • Credit liabilities
  • Arrears prevention
  • Arrears management
  • Late payment
  • Bank Customer Support Network
  • Credit Ombudsman
  • Credit intermediaries
  • Authorised
  • Status of authorisation requests
  • Payments
  • Cash
  • What it is
  • Precautions
  • Cards
  • What they are and types of cards
  • How to enter into
  • Contactless cards
  • Co-badged cards
  • Acceptance of cards
  • Rights and duties
  • Precautions
  • Cheques
  • What they are
  • How to write out
  • Precautions
  • Prohibition of the use of cheques
  • Direct debits
  • What they are
  • How to carry them out
  • Rights and duties
  • Transfers
  • What they are
  • How to order
  • Rights and duties
  • Payment applications
  • What they are
  • Transaction costs
  • Security precautions
  • Electronic money
  • What is it
  • Exchange rates
  • What they are
  • Bid-offer ‘spread’
  • Where to exchange currency
  • Digital channels
  • Risks
  • Precautions
  • Services
  • Consult
  • Central Credit Register
  • Database of Banking Accounts
  • Prohibition of the use of cheques
  • Make a complaint
  • Complaining about a supervised entity
  • Checking the status of a complaint
  • I have lost my documents
  • Personal identification documents
  • Bank cards (only in Portuguese)
  • Simulate
  • Mortgage credit
  • Consumer credit
  • Deposits
  • Currency converter
  • Compare
  • Fees
  • Price lists
  • Settle disputes
  • Consumer disputes
  • Disputes on banking products and services
  • Disputes relating to credit intermediation
  • Ask for information
  • Virtual assistant
  • Requests for information
  • Phone service
  • Request
  • Certification of training entities
  • Financial education
  • Materials
  • See all
  • Digital financial education
  • Young people
  • Adults
  • National Plan for Financial Education
  • What it is
  • Todos Contam website
  • Todos Contam e-learning platform
  • Household budget
  • The importance of a budget
  • How to draw up
  • Digital security
  • Why it is important
  • Risks
  • Precautions
  • Big data
  • Crypto-assets
  • Inflation
  • What it is
  • The importance of price stability
  • How it affects your life
PT EN

What should the account change request contain?

Submitted by bdp01 on Thu, 2019-01-03 11:51
  • Read more about What should the account change request contain?

I want to change the domiciliation of my account. What should I do?

Submitted by bdp01 on Thu, 2019-01-03 11:50
  • Read more about I want to change the domiciliation of my account. What should I do?

What is the account change service?

Submitted by bdp01 on Thu, 2019-01-03 11:50
  • Read more about What is the account change service?

Account change and closure

Submitted by bdp01 on Thu, 2019-01-03 11:45
  • Read more about Account change and closure

Is interest on deposits also included in deposit balances for guarantee purposes?

Submitted by bdp01 on Thu, 2019-01-03 10:50
  • Read more about Is interest on deposits also included in deposit balances for guarantee purposes?

Does the deposit guarantee depend on the remuneration rate of the deposits?

Submitted by bdp01 on Thu, 2019-01-03 10:49
  • Read more about Does the deposit guarantee depend on the remuneration rate of the deposits?

Are deposits denominated in foreign currency also covered by the Fund’s guarantee?

Submitted by bdp01 on Thu, 2019-01-03 10:49
  • Read more about Are deposits denominated in foreign currency also covered by the Fund’s guarantee?

What is the guarantee of my deposit with a branch of a credit institution based in another EU country?

Submitted by bdp01 on Thu, 2019-01-03 10:48
  • Read more about What is the guarantee of my deposit with a branch of a credit institution based in another EU country?

When are deposits considered unavailable?

Submitted by bdp01 on Thu, 2019-01-03 10:48
  • Read more about When are deposits considered unavailable?

What types of deposits are excluded from the Deposits Guarantee Fund reimbursement guarantee?

Submitted by bdp01 on Thu, 2019-01-03 10:46
  • Read more about What types of deposits are excluded from the Deposits Guarantee Fund reimbursement guarantee?

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