What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
On this page you can send additional information to a complaint already submitted, either directly to Banco de Portugal or through the complaints book.
If you wish to file a new complaint or obtain more information on Banco de Portugal’s responsibilities in the analysis of complaints, please visit the page ‘complaining about an institution’.
To send additional information to your complaint, you must enter the access codes according to the type of complaint you have submitted:
Sheet number of the complaints book (for example, 0745376)
Complaint reference (for example, RCO/2009/000001 or PCB-RCO.70.730)
All fields marked with * are required
Attachment in PDF format and 5Mb limit