Form to communicate the recovery of identification documents

If you have recovered or replaced your personal identification documents after reporting their loss, theft, falsification, counterfeiting or illegal use, please notify Banco de Portugal of this fact. Simply fill out the form available on this page.

All fields marked with * are required

Request by:*

Identification of the applicant

Enter your full name
Enter your full address
-
Enter the name of the town or city
Enter your phone number
Enter your e-mail address
Enter your tax identification number (personal or company)
Enter the number of your identification document

Type of document*

Identification of the representative

Enter your full name
Enter your full address
-
Enter the name of the town or city
Enter your phone number
Enter your e-mail address
Enter your tax identification number (personal or company)
Enter the number of your identification document

Type of document*

Personal identification documents*

Check the boxes corresponding to the personal identification documents on which the request is based*

Request reference*

Enter the reference of the request for disclosure of loss, theft, falsification, counterfeiting or unlawful use of personal identification documents, with the format PCB-DIP.999999.999

PERSONAL DATA PROCESSING POLICY*

Entity responsible, legal basis and purpose for the processing of personal data

Banco de Portugal, public-law legal person with its head office at Rua do Comércio 148, 1100-150 Lisbon, processes the personal data it collects when presented with a request for information in accordance with the principles and rules stemming from European and Portuguese legislation on personal data protection, particularly Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

Banco de Portugal handles only strictly necessary personal data, appropriate and relevant to the pursuit of the public interest attributed to it by law, within the scope of its powers as a public authority and in compliance with a legal obligation.

Under the provisions of Article 6(e) of the GDPR, the purpose of such processing of personal data, based on the performance of the tasks carried out in the public interest as entrusted to Banco de Portugal, is to disseminate information on personal identification documents.

The data subject’s failure to provide personal data may preclude appraisal of the dissemination of information on personal identification documents.

Storage of personal data

Personal data collected by Banco de Portugal are stored for 10 years.

Addressees of personal data

Personal data collected by Banco de Portugal may be communicated to exchange offices, banks, the central mutual agricultural credit bank, savings banks, mutual agricultural credit banks, mutual agricultural credit banks that are not part of SICAM, credit financial institutions, electronic money institutions, and payment institutions.

Rights of the data subjects

Banco de Portugal provides the data subjects under the legal terms adequate means to exercise their rights of access to, rectification, limitation, objection and erasure of personal data.

There may be justified and proportional limitations to the exercising of the rights of limitation, objection and erasure of personal data, weighed against Banco de Portugal’s need to pursue the public interest in a given case.

Contact details for the exercise of rights

To exercise their rights, data subjects may contact Banco de Portugal"s Data Protection Officer, by the following means:

  • By email: encarregado.protecao.dados@bportugal.pt
  • By post: Gabinete de Proteção de Dados do Banco de Portugal. Rua do Comércio, 148, 1100-150 Lisbon, Portugal

Complaint to the supervisory authority

Data subjects also reserve the right to present a complaint to the Portuguese Data Protection Authority.