To protect yourself from fraudulent situations:

• check that you are in contact with an entity authorised by Banco de Portugal to carry out banking operations and payments before carrying out any operation. To do this, consult the list of authorised institutions available on Banco de Portugal’s website;

• do not reply to suspicious contacts or unknown sources;

• request all the information that, in each situation, you deem necessary;

• be careful in the use of your personal data, your bank account (or payment account) and payment instruments. Observe all security procedures transmitted by the institution, especially when performing banking operations through digital channels;

• if you have questions about security procedures or are suspicious of any fraudulent situation, do not proceed with the operation and immediately contact the respective institution, explaining the situation and requesting clarification.