The public can check the security features of banknotes and coins by using, respectively, the “feel, look and tilt” and the “feel, look, verify” methods, which are appropriate and effective to determine the authenticity of banknotes and coins. However, you may come across suspect banknotes and coins. Below are a few suggestions of how to act if you suspect a banknote or coin might be counterfeit:

• If you have any doubts about the authenticity of a banknote or coin, do not accept it. Fake/counterfeit banknotes and coins are worthless; as such, if you accept a fake/counterfeit banknote or coin, you will receive no compensation.
• Contact the Banco de Portugal for more information.
• Politely ask for another banknote/coin and assume the person who handed you the banknote/coin is innocent. Inform them that they are in possession of a suspect banknote/coin and suggest that they contact the local police, a bank or the Banco de Portugal. In any case, do not put yourself in danger.
• Immediately inform the local police or your security officer about the incident.
• Try to remember as much as you can about the person who handed you the banknote.
• If you think you have accepted a counterfeit by mistake, do not pass it on. Putting a counterfeit in circulation is a criminal offence. Hand over the suspect banknote/coin to your local police, a bank or the Banco de Portugal. If the banknote/coin is genuine, you will get your money back.