frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
The International Financial Consumer Protection Organisation (FinCoNet) has released the “Financial Product Governance and Culture” report, developed in partnership with the G20/OECD Task Force on Financial Consumer Protection.
This report presents findings on product governance and culture in relation to banking products. The report is based on 29 responses from 25 participating jurisdictions and provides information on policy development in this area, the use of product governance tools by supervisors and the importance of firm culture to motivate consumer focused outcomes.
Full report on the FinCoNets’s website
FinCoNet’s website
FinCoNet > FinCoNet Report on Financial Product Governance and Culture
FinCoNet > FinCoNet Report on Financial Product Governance and Culture, Annex C - Literature Review