frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
The European Banking Authority (EBA) published a report on the application of its “Guidelines on the remuneration policies and practices for the sale and provision of retail banking products and services”. The EBA’s assessment revealed that financial institutions focus more on prudential requirements and commercial interests than on meeting the interests of consumers. However, the EBA also identified good practices that are considered compliant with the Guidelines.
Full report on EBA’s website
EBA’s website > EBA report highlights shortcomings in the application of its Guidelines on the remuneration of sales staff
EBA report on the application of the guidelines on the remuneration of sales staff
Guidelines on the remuneration of sales staff