frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
Digital channels allow bank customers to access financial products and services anytime and anywhere, quickly and conveniently, from their computer or mobile devices (such as smartphones and tablets).
However, the use of digital channels also entails risks related to the security of operations, easier access to products and impulse buying, which sometimes involves resorting to credit.
The #toptip campaign is a digital financial education campaign launched by the Banco de Portugal to promote the safe use of banking products and services on digital channels.
Tips aimed at adults are released in this area, on Instagram and on YouTube.
The campaign materials for adults are also compiled in a brochure.
Instagram do Banco de Portugal
Youtube do Banco de Portugal
Brochura "+ 5 dicas para ficar seguro online #ficaadica"
Campanha #ficaadica. Banco de Portugal divulga brochura com conselhos sobre o acesso a produtos e serviços bancários digitais