frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
The interest rate charged on the consumer credit can be fixed or variable:
Fixed interest rate loans – the instalment remains constant during the agreement period and the customer knows from the outset the total amount of interest payable;
Variable interest rate loans – the interest rate applied to the principal outstanding is reviewed with the same frequency as the reference rate.
In consumer credit, there are limits to the charges that can be practiced (cap rate regime).
In addition to the interest rate, customers must pay fees and other charges associated with the consumer credit agreement.
Institutions may not charge fees associated with processing credit instalments or any other fee for the same purpose.
For customers to know the cost of the loan, credit institutions must present:
The annual nominal interest rate represents the cost associated with the loan interest.
The annual percentage rate of charge represents the total cost of the loan, including the annual nominal rate and other charges levied by the credit institution. It is expressed as an annual percentage of the total loan amount.
The calculation of the annual percentage rate of charge includes:
The calculation of the annual percentage rate of charge does not include:
The total amount to be reimbursed corresponds to the total amount that the customer pays for the loan, i.e. the sum of the loan amount and the respective interest, fees, taxes, insurance and other costs.
In consumer credit, stamp duty falls on:
the amount of interest and fees charged – 4%
the amount of credit used:
0.141% per month for periods of less than 1 year;
1.76% for periods of more than or equal to 1 year and less than 5 years;
1.76% for periods of more than 5 years;
the capital outstanding each month for loans of indefinite duration – 0.141%.
The annual percentage rate of charge and the total amount to be reimbursed should be used by customers to compare different credit proposals because they reflect the total costs of the credit.
Banco de Portugal calculates and publishes quarterly the maximum interest rates in force for each type of consumer credit. These rates constitute maximum limits on the charges that can be contracted in each type of credit agreement.
The cap rate regime has been in force since 1 January 2010 and applies to consumer credit agreements that fall under Decree-Law No. 133/2009, of 2 June.
The maximum rate system provides that:
The maximum rates correspond to the annual percentage rate of charge practiced by credit institutions in the previous quarter, in the different types of agreements, plus one quarter. No rate may be higher than 50% the average annual percentage rate of charge of all consumer credit agreements concluded in the previous quarter;
The annual percentage rate of charge of the overdraft facility agreement with a one-month repayment obligation may not exceed the maximum rate set for credit agreements in the form of an overdraft facility with a repayment term greater than one month;
The annual nominal interest rate of the credit overrun agreement may not exceed the maximum rate defined for credit agreements in the form of an overdraft facility with a repayment term greater than one month.
Until 30 June 2013, the maximum rates corresponded to the average annual percentage rate of charge charged by credit institutions in the previous quarter, in the different types of agreements, plus one-third.
The maximum rates applicable to consumer credit agreements are defined according to the following types of agreements:
The maximum rates applicable in the 4th quarter of 2024 (Instruction No. 13/2024) are as shown in the following tables. The maximum rates for the 3rd quarter of 2024 are also presented (Instruction No. 9/2024).
Decreto-Lei n.º 133/2009
Instrução n.º 13/2024
Instrução n.º 16/2024
Histórico de taxas máximas – Crédito aos consumidores
Crédito aos consumidores – Tipos de crédito
Simular – Crédito aos consumidores