frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
The European Banking Authority (EBA) released a set of considerations on the adoption of measures to contribute to consumer protection and the orderly functioning of payment services across the European Union, in a context of public health emergency related to COVID-19.
Full press release in the EBA's website
Banco de Portugal’s website – Contactless payments of up to €50 will be a reality
Key tips to protect yourself when choosing online or mobile banking services
EBA Statement on consumer and payment issues in light of COVID-19
EBA provides clarity to banks and consumers on the application of the prudential framework in light of COVID-19 measures
Opinion on the deadline for the migration to SCA for e-commerce card-based payment transactions