frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
The European Commission launched a public consultation, until 6 October 2020, on four initiatives in the EU consumer policy that the Commissions plans to propose in 2020 and 2021.
Full press release on the European Commission’s website.
European Commission website > Consumer policy – the EU’s new ‘consumer agenda’
European Comission website > Consumer credit agreements – review of EU rules