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  • Deposits
  • Operation
  • What they are and types of deposits
  • Rights and duties
  • Deposit guarantee
  • Advertising
  • Current account
  • Opening
  • Ownership and handling of accounts
  • Statements and balances
  • Charges
  • Account change
  • Account closure
  • Time deposits
  • Simple
  • Structured
  • Interest rates
  • Simulator
  • Basic bank accounts
  • What it is
  • Institutions that provide them
  • Fees comparator
  • Evolution in accounts
  • Standard account
  • What it is
  • Fees comparator
  • Credit
  • Operation
  • What they are and types of loans
  • Rights and duties
  • Creditworthiness assessment
  • Guarantees
  • Advertising
  • Home loans
  • What they are and the various schemes
  • How to enter into
  • Interest rates
  • How to repay and transfer
  • How to renegotiate
  • Simulator
  • Consumer credit
  • What it is and types of credit
  • How to enter into
  • Interest rates
  • How to renegotiate or repay in advance
  • Simulator
  • Credit card
  • What it is
  • How to repay
  • Managing debt
  • Credit liabilities
  • Arrears prevention
  • Arrears management
  • Late payment
  • Bank Customer Support Network
  • Credit Ombudsman
  • Credit intermediaries
  • Authorised
  • Status of authorisation requests
  • Payments
  • Cash
  • What it is
  • Precautions
  • Cards
  • What they are and types of cards
  • How to enter into
  • Contactless cards
  • Co-badged cards
  • Acceptance of cards
  • Rights and duties
  • Precautions
  • Cheques
  • What they are
  • How to write out
  • Precautions
  • Prohibition of the use of cheques
  • Direct debits
  • What they are
  • How to carry them out
  • Rights and duties
  • Transfers
  • What they are
  • How to order
  • Rights and duties
  • Payment applications
  • What they are
  • Transaction costs
  • Security precautions
  • Electronic money
  • What is it
  • Exchange rates
  • What they are
  • Bid-offer ‘spread’
  • Where to exchange currency
  • Digital channels
  • Risks
  • Precautions
  • Services
  • Consult
  • Central Credit Register
  • Database of Banking Accounts
  • Prohibition of the use of cheques
  • Make a complaint
  • Complaining about a supervised entity
  • Checking the status of a complaint
  • I have lost my documents
  • Personal identification documents
  • Bank cards (only in Portuguese)
  • Simulate
  • Mortgage credit
  • Consumer credit
  • Deposits
  • Currency converter
  • Compare
  • Fees
  • Price lists
  • Settle disputes
  • Consumer disputes
  • Disputes on banking products and services
  • Disputes relating to credit intermediation
  • Ask for information
  • Virtual assistant
  • Requests for information
  • Phone service
  • Request
  • Certification of training entities
  • Financial education
  • Materials
  • See all
  • Digital financial education
  • Young people
  • Adults
  • National Plan for Financial Education
  • What it is
  • Todos Contam website
  • Todos Contam e-learning platform
  • Household budget
  • The importance of a budget
  • How to draw up
  • Digital security
  • Why it is important
  • Risks
  • Precautions
  • Big data
  • Crypto-assets
  • Inflation
  • What it is
  • The importance of price stability
  • How it affects your life
PT EN

If debtors process their direct debits through a foreign payment service provider, will they still have access to services available through the Multibanco network?

Submitted by bdp01 on Thu, 2018-09-13 14:49
  • Read more about If debtors process their direct debits through a foreign payment service provider, will they still have access to services available through the Multibanco network?

Can debtors (consumers) manage their direct debit mandates at an ATM or via homebanking?

Submitted by bdp01 on Thu, 2018-09-13 14:47
  • Read more about Can debtors (consumers) manage their direct debit mandates at an ATM or via homebanking?

May I set limits to direct debits and direct debit mandates?

Submitted by bdp01 on Thu, 2018-09-13 14:46
  • Read more about May I set limits to direct debits and direct debit mandates?

When creditors change their data (e.g. name or identifier), must debtors sign a new direct debit mandate?

Submitted by bdp01 on Thu, 2018-09-13 14:42
  • Read more about When creditors change their data (e.g. name or identifier), must debtors sign a new direct debit mandate?

When debtors change the IBAN of the debited account, may creditors accept a document signed by debtors requesting that the debit account be changed, or must they request that debtors fill in a new direct debit mandate?

Submitted by bdp01 on Thu, 2018-09-13 14:41
  • Read more about When debtors change the IBAN of the debited account, may creditors accept a document signed by debtors requesting that the debit account be changed, or must they request that debtors fill in a new direct debit mandate?

Must a Portuguese creditor have a Portuguese creditor identifier? Who is responsible for issuing the creditor identifier?

Submitted by bdp01 on Thu, 2018-09-13 14:40
  • Read more about Must a Portuguese creditor have a Portuguese creditor identifier? Who is responsible for issuing the creditor identifier?

What is the creditor identifier?

Submitted by bdp01 on Thu, 2018-09-13 14:39
  • Read more about What is the creditor identifier?

Must the creditor fill in the direct debit mandate reference number at the time of the debtor’s signing?

Submitted by bdp01 on Thu, 2018-09-13 14:38
  • Read more about Must the creditor fill in the direct debit mandate reference number at the time of the debtor’s signing?

What is the direct debit mandate reference number?

Submitted by bdp01 on Thu, 2018-09-13 14:37
  • Read more about What is the direct debit mandate reference number?

Are direct debit mandates valid if made by electronic means?

Submitted by bdp01 on Thu, 2018-09-13 14:30
  • Read more about Are direct debit mandates valid if made by electronic means?

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