Yes, debtors may manage their direct debit mandates at ATMs and via homebanking (depending on the services offered by their payment service provider), more specifically, consult, change parameters of (maximum amount per collection and time limit for direct debit mandates) and suspend their direct debit mandates.

Furthermore, some creditors may give their customers the option to activate a new direct debit mandate via ATM or homebanking on their payment service provider’s website, using the reference number provided by the creditor.