frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
The International Financial Consumer Protection Organisation (FinCoNet) has published a new edition of its newsletter, in which it highlights initiatives undertaken by conduct supervisors aimed at mitigating the effects of the COVID-19 pandemic on bank customers. The newsletter features measures taken by supervisory authorities in Russia, Canada and Peru.
Full newsletter on the FinCoNet’s website
FinCoNet’s website
FinCoNet > Report on SupTech Tools for Market Conduct Supervisors
FinCoNet > Report on Financial Advertising and Consumer Protection: Supervisory Challenges and Approaches
Publications > FinCoNet - Newsletter December 2020
FinCoNet reflected on the challenges of market conduct supervision in the context of the COVID-19 pandemic