frequent questions
glossary
What is a basic bank account?
Access to the credit intermediary activity
List of authorised credit intermediaries
How to protect yourself from online fraud?
Know your rights when making payments in Europe.
Do you know what the gross domestic product is? What about inflation? (only in Portuguese)
Key tips to protect yourself when choosing online or mobile banking services.
In the September edition of its newsletter, the International Financial Consumer Protection Organisation (FinCoNet) highlights the best practice established by the Banco de Portugal during the COVID-19 pandemic to strengthen consumer protection in the marketing of retail banking products and services through digital channels.
Full newsletter on the FinCoNet’s website
FinCoNet’s website
Publications > FinCoNet
The Banco de Portugal establishes best practice to enhance information transparency on digital channels