Submitted by bdp01 on Wed, 2019-06-19 16:52
Resposta

Yes, institutions may charge fees associated with banking products and services.

The amount of the fees is freely established by each institution, within the limits and under the conditions established by law.

However, institutions have to inform their customers about the fees they charge. For example, when bank customers open a current account or enter into a credit agreement, the institution must inform them about the fees applicable. This information must be included in the pre-contractual information (standardised information sheet) and in the contract.

Institutions may also charge expenses corresponding to other charges borne by the institutions, which are required by third parties. Institutions may pass on these expenses to customers because they relate, in particular, to payments to conservatories, notary offices or have a fiscal nature.

The fees and main expenses related to operations and services provided by institutions are included in the price list. Institutions must make the price list available in all branches and websites.

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