What happens when Banco de Portugal detects non-compliance by institutions? Read more about What happens when Banco de Portugal detects non-compliance by institutions?
What are Banco de Portugal’s responsibilities for processing complaints? Read more about What are Banco de Portugal’s responsibilities for processing complaints?
Can I file a complaint against a credit intermediary because I consider their behaviour inappropriate and detrimental to my interests? Read more about Can I file a complaint against a credit intermediary because I consider their behaviour inappropriate and detrimental to my interests?
What care should I take when filing the complaint? Read more about What care should I take when filing the complaint?
How can I submit a complaint directly to Banco de Portugal by letter? Read more about How can I submit a complaint directly to Banco de Portugal by letter?
How can I submit a complaint through the e-platform ‘Livro de Reclamações’? Read more about How can I submit a complaint through the e-platform ‘Livro de Reclamações’?
How can I submit a complaint through the physical complaints book? Read more about How can I submit a complaint through the physical complaints book?